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Legal

Terms of Service

Last updated: June 6, 2026  ·  Effective: June 6, 2026  ·  Contact: support@vaaruna.app

Welcome to Vaaruna. These Terms of Service ("Terms") govern your access to and use of the Vaaruna mobile application ("App") and website at vaaruna.in ("Site"), collectively referred to as the "Service". By downloading, installing, or using Vaaruna, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

Please read these Terms carefully before using Vaaruna. Key points: users must be 18+; one account per person; vote packs are non-refundable once used; cash rewards require integrity verification; fraud results in permanent bans.

1. Acceptance of Terms

By creating an account or using any part of the Service, you confirm that you have read, understood, and agree to these Terms, along with our Privacy Policy. These Terms constitute a legally binding agreement between you and Vaaruna.

We reserve the right to modify these Terms at any time. We will notify you of material changes through the App or by email. Continued use after changes are posted constitutes acceptance of the revised Terms.

2. Eligibility

To use Vaaruna, you must:

  • Be at least 18 years of age, or be between 13 and 18 with verifiable parental or guardian consent.
  • Have the legal capacity to enter into a binding agreement under Indian law.
  • Not be prohibited from using the Service under any applicable law or by a prior Vaaruna ban or suspension.
  • Reside in or access the Service from a jurisdiction where using it is lawful.

By using Vaaruna, you represent and warrant that you meet all eligibility requirements.

3. Accounts

3.1 One Account Per Person

Each person may create and maintain only one Vaaruna account. Creating multiple accounts — whether using different email addresses, devices, or any other method — is strictly prohibited and will result in immediate permanent termination of all associated accounts.

3.2 One Device Per Vote

Each poll allows exactly one vote per device. Attempting to vote more than once on the same poll by using multiple devices, emulators, VPNs, or any other technical means is a serious violation of these Terms and will result in account termination.

3.3 Account Security

You are responsible for maintaining the security of your Google account used to sign in to Vaaruna. Notify us immediately at support@vaaruna.app if you suspect unauthorised access to your account.

3.4 Accurate Information

You agree to provide accurate, current, and complete information when using the Service, including any bank or payment details provided when claiming cash rewards.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law.
  • Create multiple accounts or use bots, scripts, or automated tools to vote.
  • Attempt to manipulate poll outcomes through coordinated voting, bot traffic, or any artificial means.
  • Reverse engineer, decompile, or disassemble any part of the App or Service.
  • Use the Service to publish false, defamatory, hateful, or inflammatory content (for organisation poll publishers).
  • Interfere with or disrupt the integrity or performance of the Service or servers.
  • Attempt to access another user's account or personal data.
  • Use the Service to spread misinformation or manipulate public discourse in bad faith.

5. Vote Packs & Payments

5.1 Purchase

Vote Packs may be purchased within Rewards Mode, once unlocked, to acquire additional votes beyond your free daily allocation. All payments are processed by Google Play, a third-party payment platform. By making a purchase, you also agree to Google Play's terms of service.

5.2 Non-Refundable

Vote Packs are non-refundable once they have been used. If you purchase a Vote Pack and the votes have not yet been used, you may contact support@vaaruna.app within 24 hours of purchase to request a refund at our discretion. We are unable to refund packs once votes have been spent.

5.3 Pricing

Vote Pack prices are listed in Indian Rupees (INR) and are inclusive of GST at the prevailing rate (currently 18%). We reserve the right to change prices at any time; changes will not affect purchases already completed.

5.4 Failed Payments

If a payment fails after being debited from your account and votes are not credited, please contact support@vaaruna.app with your Google Play order ID. We will investigate and resolve the issue within 3 business days.

6. Cash Rewards

6.1 Eligibility for Rewards

Cash rewards are available exclusively in Rewards Mode, which itself must be unlocked by earning a Voter's Pass through genuine Civic Mode participation. Within Rewards Mode, reaching a designated Rewards Score gate (Spark, Edge, Seer, Sage, Oracle, or Legend) makes that tier's amount claimable — the two lowest gates pay a fixed amount, the higher gates pay from that week's reward pool. Reaching a tier does not automatically guarantee payment — rewards are subject to verification as described below.

6.2 Integrity Verification

Before any cash reward is paid, Vaaruna conducts an integrity review of the claiming account. Rewards will be withheld and the account may be permanently banned if we determine that the rank or achievement was obtained through:

  • Multi-accounting (creating or using more than one account)
  • Device spoofing or manipulation
  • Coordinated or artificial voting behaviour
  • Any other violation of these Terms

Our determination in integrity reviews is final.

6.3 Payment Process

Verified rewards are transferred by direct bank transfer or UPI from that day's payout budget where possible, or automatically the following morning if the daily budget is exhausted — a claim is never refused, only delayed. Vaaruna is not responsible for delays caused by your bank or payment service provider.

6.4 No Guarantee

We do not guarantee that any specific number of users will receive rewards at any given time. The availability of cash rewards depends on platform viability and may be modified, suspended, or discontinued with reasonable notice. Rewards not yet claimed are not vested rights.

6.5 Tax Obligations

You are solely responsible for any tax obligations arising from cash rewards received from Vaaruna. We may deduct Tax Deducted at Source (TDS) as required under applicable Indian tax law and will issue a TDS certificate accordingly.

7. Organisations & Poll Publishing

Universities, NGOs, RWAs, companies, and other organisations may register on Vaaruna to publish polls. By publishing a poll, the organisation confirms that:

  • The poll content is lawful, accurate, and not defamatory or hateful.
  • The organisation has the right to ask the question being posed.
  • Results will be used responsibly and not misrepresented.

We reserve the right to remove polls that violate these standards without notice.

8. Intellectual Property

All content in the Vaaruna App and Site — including the name "Vaaruna", logo, design, UI, and original text — is the intellectual property of Vaaruna and protected under applicable Indian and international law. You may not reproduce, distribute, or create derivative works without express written permission.

Poll questions published by users or organisations remain the intellectual property of their authors. By submitting a poll, the author grants Vaaruna a non-exclusive, royalty-free licence to display and distribute the poll within the Service.

9. Termination

We reserve the right to suspend or permanently terminate your account at our sole discretion, without prior notice, for:

  • Violation of any provision of these Terms
  • Multi-accounting or fraud
  • Any activity we reasonably believe is harmful to other users or the platform
  • Non-compliance with applicable law

You may delete your account at any time from Settings > Delete Account. Upon deletion, your data is handled as described in our Privacy Policy.

10. Disclaimers

The Service is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Vaaruna does not warrant that (a) the Service will be uninterrupted or error-free; (b) any poll results represent the opinion of any defined population beyond the users who participated; or (c) rewards will remain available indefinitely.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Vaaruna and its founder, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the Service.

In no event shall our total liability to you for all claims exceed the amount paid by you to Vaaruna in the twelve months preceding the claim, or ₹1,000 (Indian Rupees one thousand), whichever is greater.

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000, the Consumer Protection Act, 2019, and the Digital Personal Data Protection Act, 2023, without regard to conflict-of-law principles.

Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved amicably by contacting support@vaaruna.app. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts in India.

13. Contact

For any questions about these Terms, please contact us:

Vaaruna — Legal Inquiries
Email: support@vaaruna.app
Website: vaaruna.in
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